Technical Support

MEI provides free technical support for a period of three years after conversion. Client is encouraged to keep in touch with MEI especially regarding any technical changes which might impact the performance of the optimized steam system. Common examples of this could be as follows:

  • changes in coils or other heat transfer equipment that result in new load specifications
  • changes in fan speeds through air heater coils that could alter heat transfer in the coils
  • large changes in boiler pressure (e.g. 125 psig <-> 15 psig)
  • changes in condensate return pressure or lift in the return

When there are changes to the system that might impact performance, contact MEI and provide us the following details:

  • Company Name
  • Nature of the modification
  • Key person and contact information
  • Best time to call